They also refunded our initial payments minus the return shipping cost, which we think was a fair deal. Alder is a fine security company that offers industry-standard equipment. We were also able to change the voice from female to male, which we think is a nice little feature. (2020). Despite this isolated issue, we were pretty happy with Alder’s 24/7 professional monitoring service. Oops. We do loads of research and testing of medical alert systems, and they can be a life-saver for seniors who are prone to slip and falls.4 Just hold the help button down for two seconds, and it will signal the monitoring center right away. (Accessed July 23, 2020). Very helpful! Its wireless equipment is ideal for renters or anyone who doesn’t want to put holes in the wall or deal with wiring. This feature was helpful, especially since our camera faced a busy street. That means no live-streaming in the app — we’d have to download the Yi Home and Kami Home apps, which is disappointing. It’s not a perfect system (there’s really no such thing). So we were eager to dig in and try it out. Alder is evenly textured, with a subdued grain pattern, and has a moderate weight and hardness. In addition to security monitoring, they offer video surveillance as well as medical alert and fire monitoring and motion detection. If someone tries to break into your home, your entryway sensors will send a signal to the monitoring center, and Alder will reach out pretty fast. The sensors alerted us whenever those doors were opened while Alder was armed. This company offers installation, monitoring and servicing of residential security systems. Compatible with Amazon Echo. Alder Security offers home security systems for people wanting basic coverage. STAY CONNECTED FROM ANYWHERE IN THE WORLD Receive real-time alarm status and arm or disarm your security system remotely. I think Alder is a very good company. In fact, when we first began using Alder, the wife walked into the room and quipped, “sounds like a really loud smoke alarm.” So yes, it’s loud enough to make the bad guys get out of Dodge. It’s fast and easy, just like our car key/alarm. Almost anyone can become a customer. But there’s a couple of things to note here. Simplicity is one of Alder’s key selling points, and it showed during our tests. Their sensors sport a slim profile, and we thought the touchscreen control panel was extremely well made. Alder. It also requires constant power, so we had to mount it near a standard outlet. All in all, we spent less than 10 minutes setting up the touch screen panel and sensors. Don’t want to sign a contract or pay the $49 activation fee? From installing it in 15 minutes to using the touchscreen panel or app to control it remotely, we had a lot of fun testing out and using our security system from Alder. Check out our latest break-down of Alder’s pricing here. But we’re not here to judge Alder’s past. We prefer wireless controls, like Ring’s keypad, but Alder’s panel has plenty of redeeming qualities. Get support for your Alder home security systems through email or over the phone. Both offer 24/7 customer service. Best Home Security Systems for Apartments, Best Home Security Systems for Homeowners,, And we’re excited to share our findings with you — the good, the bad, and the unexpected. Alder’s smart hub sure beats the standard push-button keypads that we see from other DIY brands (even Ring’s 2nd Gen system still comes with a push-button keypad!). The device felt heavy in our hands and weighed about as much as a small watermelon. In a nutshell, we used this device to control our security system. The package only came with two door/window sensors, which we used on the front door and the back door, leaving our windows unprotected. We are independently owned and the opinions expressed here are our own. You can do so on the touchscreen panel under Settings > System > Test System > Sensor Signal Walk Test. Great job! The Alder Simple control panel is the hub to the company's wireless home security monitoring. With this in mind, we were looking for a user-friendly security system with a modern twist. Read our. Alder Security includes the industry-standard 24/7 professional monitoring along with the added function of mobile remote system access through a web-enabled device. They also alerted Alder’s central monitoring station, so when we forgot to disarm the system after entering, the monitoring center called to check on us. It can be mounted on your wall, or set down anywhere in your home. Our only qualm about the camera was its limited field of vision. I would recommend this company to anyone who is interested in getting great security for a reasonable amount of money. You’ll have to download separate apps to use the cameras. Is it a tablet? You’ll want to get cozy with the control panel, as you’ll be using it A LOT with Alder. When we called Alder customer service for help, we were put on hold for a full 30 minutes (not good!). They also have video tutorials on how to use different features. Some good news, and other not so good news. The control panel was always ready to arm with just one touch. In particular, Alder claims to have recorded an average response rate 10 times faster1 than other monitored alarm companies. So if you’re considering one of these DIY systems, it might be worth it to hop on a call with one of Alder’s sales reps. All things considered, it’s not a bad solution for home security. Alder can be nailed without splitting or screwed without pre-drilling. Coupled with industry-leading emergency response times, Alder offers professional installation or a proprietary do-it-yourself installation option and ships the alarm systems directly to … After testing the system for nearly 60 hours, we found that Alder is a solid perimeter alarm system with reliable 24/7 monitoring. And since Alder is 100% cellular-based — using 4G LTE cellular monitoring2 — we felt that our signal was reliable and our system was always connected. Normally, customers use this guarantee to cancel their contract if they find that Alder is not the best fit for them. After setting everything up, Alder activated the professional monitoring of our security system on the same day. Not bad, right? The Good. We had to call in to get a rundown of their costs and fees. It’s not a perfect system (there’s really no such thing). We did find some kinks in Alder’s software, especially with their app. 15.4 Seconds We found that Alder Security offers reliable home security without a lot of frills. In the end, the agent suggested we move the control panel closer to the back door or switch the placement of the sensor and the magnet. Alder Security also provides video surveillance for your doorbell as well as indoor and outdoor cameras for customers to monitor and record home activity from any remote location. High-resolution video, AI motion detection, and Enhanced Night Vision paired with Alder Home Security gives you 24/7 monitored security plus personal video surveillance. Depending on your home’s layout, you may choose to have both types set up in and around your home to provide you and your family with particularly effective home protection. The sensor showed up just fine on our control panel when we ran a connectivity test, but it couldn’t set off an alarm even when the system was armed. Also, be ready to sign a 42-month agreement if you don’t purchase your equipment upfront. Vivint and Alder home security systems offer homeowners effective and reliable home security. to the powerful iPads of today. Alder scores major points here in our book. So we’ll give them time to iron it out. Use those if you’re having trouble with the installation. It didn’t let us automate the arming and disarming of the system through schedules or geofencing, for instance, which would have been of great help to forgetful people like us. We wish we had better news to report on Alder’s app. We didn’t need special tools or a computer to set it up. The interface wasn’t complicated at all, either, which we appreciated whenever we were running late for work. Is there a mobile app for smartphone controls? Alder went with a red and yellow interface, which really doesn’t work (at least for us) with their blue and white branding. FYI: Alder’s website offers useful support articles and product documentation. I have all supporting documentation necessary to verify my claim. But thankfully a fellow named Geno from tech support came on the line and got us back on track. We have one final piece of advice: Before consulting Alder over the phone, prepare a list of what you want from your security system, and stick to that list. First, you have to be within 100 ft. of your house, and you must hold it for a full second (one Mississippi) to arm or disarm your system. A DIY home security system with touchscreen controls and reliable monitoring. During one of our tests, it took their agents a full 45 seconds to reach out., Google Play Store. Alder customers can also get a new security system free of charge when they move to another home. Note that Alder does not make its own cameras… yet. Alder home security systems start at $34.99 for monthly monitoring with no upfront fees and a three-year contract. Burglar Alarm Systems. That way, if a burglar crept in through any window and walked around our house, the sensor would go off. They also have a medical alert pendant, which is not something we typically see from home security companies. Arlo Pro camera (indoor or outdoor camera) 13. They claim that in 2017, they responded to “2,376,033 medical, fire, and burglary alarms in an average of 3.4 seconds or less.” That’s an impressive number, and it did seem accurate. We mostly controlled our Alder system with the key fob. We didn’t just write about Alder Security; we also created a video review to show you exactly how it works and what the cameras’ footage looks like. The agent still has to verify the alarm and report the incident to the proper authorities. their home security systems are DIY and available in all 50 states. Well, it also worked the other way around. It glues well and can be sanded to a smooth finish. It didn’t need a landline connection or even Wi-Fi. Not really. Pro Tip: Alder requires a phone consultation before you buy, which is a great opportunity to flex your negotiation skills. But we also like to keep things simple and streamlined when possible. With the person detection feature, we cut down on false alarms., Klein, M. (2016, October 7). The company, founded in 2008, grew rapidly due to the aggressive door to door sales. While many alarm companies struggle to stand out, Alder piqued our interest with their promise of a simple security solution and speedy emergency response., Sonitrol. It’s like comparing the Palm Pilot’s of yesteryear (remember those?) When our alarm went off, Alder contacted us using either two-way talk, which is built into the control panel, or by calling our cell phone. And if you’re looking for a streamlined (dare we say “elegant”) user experience, we think there are better systems out there. The two-way voice feature also came in quite handy. Door window sensors 5. The culprit? Hey, we’re not perfect! Alder’s proprietary control panel that replaced the GC2 no longer has that capability. Business Profile. Alder Security.
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